Front Desk Agent

Department: Hotel - Front Office
Location: Flagstaff, AZ

Position Summary:
Under the general direction of the Front Desk Supervisor and/or Hotel Manager, accommodate guests by registering and assigning rooms to guests, issuing room keys, transmits and receives messages, maintains records of occupied rooms and guests' accounts, confirms reservations, and presents statements to and collects payments from
departing guests. Maintains confidentiality of all privileged information.

Minimum Qualifications:
High School Diploma or GED plus one (1) year customer service experience. Must meet all knowledge, skills and abilities. Must be twenty-one (21) years of age No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo
preference.

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